ACCESSIBILITY

We want everyone who visits the Mealselector website to feel welcome and find the experience easy.

This site provides accessibility help, enabling computer users to make the most of the content and functionality on this website:

What are we doing?

To help us make Mealselector a positive place for everyone, we've been using the Web Content Accessibility Guidelines (WCAG) 2.0. These guidelines explain how to make web content more accessible for people with disabilities, and user friendly for everyone.

The guidelines have three levels of accessibility (A, AA and AAA). We are currently working towards AA for the Mealselector website, and then we will work towards AAA once we have achieved full AA compliance. We are partly compliant with AA standards.

We still need to work on the following sections of AA compliance:

Section 1: Alternatives
- Alt text (1.1.1): All images and non-text content needs alt text
We try our best to ensure 100% of our images have this, although we have a selection of admins who can upload their own content to the website. We check the website regularly to ensure the images follow this compliance, but some of these admins may not be aware that they need to supply an alt-text with their images immediately.

- Closed captioning (1.2.2): All video with sound contains accurate closed captioning
- Audio description (1.2.3): For any video, add an alternative video that includes an audio description of information not presented in the original video's soundtrack (exceptions) or include a text
We don't usually have videos on the website, excluding maybe an introduction video on a few of the different sites. These should be hosted externally (i.e. Youtube) and managed by the content creator/owner. This includes audio descriptions and captions. We advise our admins to ensure that any videos they wish to add to the site must contain both of these.

Section 2: Presentation
- Images of text (1.4.5): Do not use images of text unless necessary
While most of these instances are necessary, and alt text is available on the images that especially need it, images are added to the website frequently which may fall out of standard. We keep watch of the content that is added to the website frequently, but we are working to ensure all of these are dealt with in a timely manner going forward.
Section 4: Understandable
- Website language (3.1.1): Set the language for your website
We aim to look at the ability for our end users to set a prefered language alongside our text-size changer. This will be powered by Google Translate.
Section 5: Predictability
- Error identification (3.3.1): Make any form errors easy to identify, understand, and correct
We have been made aware that while all of our online forms are in a clear and working order, more can and will be done to make form errors easier to spot and understand. In particular, this relates to the registration form errors, but is of course applicable to all forms on our website.

- Form labels and instructions (3.3.2): Programmatically label all form or input fields so that a user knows what input and what format is expected
- Error suggestions (3.3.3): If an input error is automatically detected, then suggestions for correcting the error should be provided
We plan to make updates to our forms in time to improve their functionality as above.

You can change the size of any text on the site by clicking on the 3 A's at the top of the screen. The smallest A decreases the font size, the largest A increases the font size and the medium A resets the text back to default.

If you cannot read any of the text at all, you can enable the speech function on your computer, or there are third party extensions/applications you can download which will read the text on your screen for you.

Here is a guide on how to turn on the speech function on your computer: http://www.bbc.co.uk/accessibility/guides/speak_text/

Here is a list of third party extensions/applications which you may want to try:

Viewers/Readers

Some software may not be available to you, however, the following viewers/readers can be download and installed to enable you to view certain files:

Browser Support

We have made every effort to ensure this website is cross platform and cross browser compatible. However, older browsers may not be fully supported. We encourage users of this website to upgrade to the latest version of their chosen web browser, this will not only enhance the user experience of this site but websites in general. Common web browsers can be downloaded by clicking on the links below:

How are we doing?

We've worked hard on the Mealselector websites, and believe we've achieved our goal of Level A accessibility. We monitor the website regularly to maintain this, but if you do find any problems, please get in touch.

What to do if you can't access parts of this website?

If you need information on this website in a different format, like accessible PDF, large print, easy read, audio recording or braille, please contact us. We'll consider your request and get back to you within 5 working days.

Reporting accessibility problems with this website

We're always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page or think we're not meeting accessibility requirements, please email us directly.

Enforcement procedure

If you have made a complaint and you're not happy with our response, please contact the Equality Advisory and Support Service (EASS).
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations').

When this statement was prepared

The first variation of this statement was prepared on 11th September 2019. It was last updated on the 3rd November 2020.

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